We work hard to make working in Grantseeker a highly secure and reliable experience for our users and their organizations.
However, no system is perfect - and with changes to the technology ecosystem and to our system infrastructure, security issues and vulnerabilities may arise.
If you see a vulnerability, or a potential vulnerability, we ask that you report it immediately to us: security [at] grantseeker.io
We will commit to investigating and mitigating any known or potential vulnerabilities with our full professional rigor and attention.
User Security Practices
Remember: you should never share passwords or use a joint login account across a team. When a team member departs your organization, it is up to the designated Admins on your team to remove their access. If you have any questions about the users on your account, rotating passwords, or other team related access controls, please reach out to customer support directly.